Privacy Policy

At Café Govantes , owned by Pangea Holdings , we respect and protect the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website https://store.govantes.cr , our main site https://www.govantes.cr , and other related channels.

By using our services, you agree to the practices described in this Policy.

We may collect the following information:

• Personal information: first name, last name, address, email address, phone number, billing and shipping information.
   

• Payment details: Processed securely through payment gateways; we do not store card information.
   

• Browsing information: IP address, browser type, operating system, pages visited, visit time, and cookies.
   

• Shopping preferences and behavior: order history, products viewed, interactions with promotions.

We use the information collected to:

• Process and deliver your orders.
   

• Manage payments and billing.
   

• Send confirmations, updates, and communications related to your purchase.
   

• Provide customer support.
   

• Personalize your experience in our store.
   

• Offer relevant promotions and campaigns (with prior consent).
   

• Improve our products, services and website.

We use cookies to:

• Improve the functionality of the site.
   

• Analyze traffic and user behavior.
   

• Remember your preferences and shopping cart.

You can set your browser to block cookies, but this may limit your experience on our website.

We may share your information only in the following cases:

• Service providers: courier companies, payment gateways, hosting, and technical support, under strict confidentiality agreements.
   

• Legal compliance: when required by law or by competent authorities.

Under no circumstances will we sell, rent, or exchange your personal information.

We implement technical, administrative, and physical security measures to protect your information from unauthorized access, loss, or misuse.
 

Although we use secure practices, no electronic transmission or storage system is 100% infallible.

In accordance with Law No. 8968 on the Protection of Individuals with Respect to the Processing of Personal Data, you may:

• Request access to your personal data.
   

• Rectify incorrect or outdated data.
   

• Request the deletion of your information.
   

• Revoke your consent to data processing.

To exercise these rights, you can contact us at info@govantes.cr .

Our site may contain links to other websites. We are not responsible for the privacy practices or the content of those sites.

We may update this Privacy Policy at any time. Changes will be effective upon posting on this website.

If you have questions or concerns about this Privacy Policy, you can write to us at:
 

📩 info@govantes.cr
 

📍 Tranquilino Sáenz Flores, Av. 5, Heredia, Costa Rica, 40101